Terms of Service

Last updated: 20th October 2025
Company Name: CostPrice+
Contact: [email protected]

1. Agreement
These Terms of Service (“Terms”) govern your access to and use of the costPrice+ web application and related services (the “Service”) provided by costPrice+ (“we”, “us”, “our”).

By creating an account, you agree to be bound by these Terms.

2. The Service
costPrice+ is a cloud-based software platform that helps product design and development teams in homewares and fashion industries manage products, components, costs, and specifications.

We continually improve the Service, and features may change over time.

3. Account Registration & Authorised Users
You must:

  • Be 18 or over and authorised to act on behalf of your business.
  • Provide accurate and complete information during registration.
  • Keep your password secure and confidential.


You may allow authorised users within or acting on behalf of your organisation to access the Service under your account. You are fully responsible for all actions taken by anyone who accesses the Service using your credentials or under your account, whether authorised or not.

4. Subscription & Payment

  • Access to the Service is provided on a subscription basis.
  • Fees are payable in advance as set out on our website or in your order form.
  • Payments are processed securely via Stripe or another authorised provider.
  • All prices exclude VAT unless otherwise stated.


We may suspend access if payments are overdue.

5. Acceptable Use
You agree not to:

  • Use the Service for any unlawful purpose.
  • Reverse-engineer, copy, or modify the software.
  • Upload or transmit viruses or malicious code.
  • Share login details outside your organisation.
  • You are responsible for ensuring that any authorised users accessing the Service on your behalf comply with these Terms.


We may suspend or terminate accounts that violate these terms.

6. Intellectual Property
All intellectual property rights in the Service, including code, design, and content, belong to costPrice+.
You retain ownership of data you input into the platform. We may use anonymised or aggregated data for analytics and service improvement.

7. Data Protection
Both parties agree to comply with the UK GDPR and the Data Protection Act 2018.
You remain the Data Controller for personal data you upload to the Service. We act as your Data Processor when hosting or processing that data.
Our processing terms are outlined in our Data Processing Addendum (DPA), available upon request.

8. Service Availability
We aim to maintain 99% uptime but do not guarantee uninterrupted access. Scheduled maintenance or unforeseen technical issues may result in temporary downtime.

9. Termination
Either party may terminate the agreement with 30 days’ written notice.
We may immediately suspend or terminate access if you breach these Terms.
Upon termination, you may request a full export of your data within 30 days.

10. Limitation of Liability
To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.
  • Our total liability for any claim shall not exceed the total fees paid by you in the preceding 12 months.


11. Changes to the Terms
We may update these Terms occasionally. We’ll notify you of significant changes via email or in-app notification.

12. Governing Law
These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.

13. Contact
For any questions about these Terms, please contact:
[email protected]